What is NDIS community access support?

Community access support helps a participant take part in activities outside the home, attend appointments, build confidence, connect with others and participate in the community.

Can community access support include transport?

Transport may be part of community access support when it is related to the participant’s plan, goals and agreed service arrangements.

What activities can a support worker help with?

A support worker may help with appointments, shopping, recreation, social activities, community programs, skill-building and practising travel routines.

Community access

Community access support in Melton and Melbourne’s west

Community access support helps participants get out, connect with others, attend activities and build confidence outside the home.

Quick answer

Community access support may include appointments, shopping, social activities, recreation, community programs, transport-related support and skill-building linked to the participant’s goals.

What is community access support?

Community access support is about helping a participant participate in everyday life outside the home. This may include going to appointments, visiting local places, joining activities, practising travel skills, meeting people or building confidence in the community.

For some people, the goal is independence. For others, the goal may be safety, routine, social connection or reducing isolation.

Examples of community participation

Attending medical, therapy or community appointments.
Shopping, banking or errands.
Going to a library, gym, park, café, church or community group.
Building confidence using public transport or local routes.
Joining recreational, social or skill-building activities.
Support to plan outings safely, including timing, transport and communication needs.

Why local knowledge helps

Due Care Services is based around Melton South and supports participants across Melbourne’s west. Local knowledge can help with realistic travel planning, community options, timing and safe support planning.

Common questions

Is community access only for social outings?

No. Social connection is important, but community access can also include appointments, errands, daily tasks, travel training, confidence-building and activities linked to NDIS goals.

Can support be one-to-one?

Many participants receive one-to-one support, depending on their plan, needs and service agreement. The right support level should be discussed during referral and intake.

What should I include in a community access referral?

Include the participant’s goals, preferred activities, transport needs, safety concerns, communication needs, preferred days and any places they want to attend.

Want support to access the community?

Due Care can review the participant’s goals and help plan safe, practical community access support.

Submit Referral Call 0406 371 523